Privacy policy
This Privacy and Cookies Policy is intended to explain how 7K Ritual Unipessoal Limitada (hereinafter referred to as 7 K-Ritual) collects, stores, and processes your personal data and other data that may be collected for statistical analysis purposes. 7K Ritual Unipessoal Limitada, headquartered at Rua Eça de Queiroz 8 2Esq, 2790-059 Carnaxide, NIPC 518310248, responsible for the website https://www.7kritual.com, is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all applicable legal and regulatory standards. 7 K-Ritual reserves the right to periodically update and change its Privacy and Cookies Policy to reflect any changes in how our customers' personal data is processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed on 7 K-Ritual, and it is advisable that you check it periodically to see any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and proximity between 7 K-Ritual and its customers. It also aims to demonstrate transparency in the processing of collected data and to inform all clients of their rights and how they can exercise them as holders of personal data.
LEGAL BASIS
7 K-Ritual operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.
According to the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (‘data subject’) information”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
DATA PROTECTION
We use various measures aimed at ensuring the security of the information collected, the protection of the personal data collected, preventing unauthorized use, alteration or access, disclosure, loss or destruction.
As the data subject, the client has the right to know what data is collected and stored, as well as changing them in the customer area and requesting the store to export or delete them.
DATA THAT IS COLLECTED
I. Customer registration or purchase
When registering or purchasing at 7 K-Ritual, the following data is collected: email, name, address, zip code, city, phone number and CNPJ (Brazilian company tax ID). The data collected through the customer's purchase process will be processed automatically and is intended for order processing, such as order dispatch or invoice issuance.
II. Newsletter: When you subscribe to the 7 K-Ritual newsletter, the following data is collected: name and email. III. Contact Form: 7 K-Ritual may also request personal data on contact forms, i.e., name, email, and other information that the visitor provides. IV. Browsing the 7 K-Ritual Store: Data related to browsing the store is also always collected. Examples of this type of data are device and browser information, network information, and IP address (Internet Protocol address).
PURPOSE OF COLLECTING DATA
Personal data is collected and processed for the purposes indicated below.
Service provision:
● Compliance with tax obligations;
● Order processing;
● Processing of Orders; ● Billing; ● Problem resolution such as cancellation, product return or refund of the value of products and/or services in accordance with current law; ● Customer support: answering questions about products, the operation of the 7K-Ritual or any other issue requested by the customer; Direct Marketing (e.g., email marketing): To keep the customer updated on order statuses or any news from the company. 7 K-Ritual, we may send emails and/or SMS messages with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.
For marketing purposes, at 7 K-Ritual we may consider and use certain data such as viewed products, products in wishlist or left in the abandoned cart.
Marketing communications are carried out after and with the prior consent of the customer.
In any case, 7 K-Ritual seeks to ensure that the information and data collected and used are adequate for the purposes described and do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when a customer registers with 7 K-Ritual, subscribes to the newsletter, fills out the contact form, places an order, or while browsing the store.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to decisions automated.
The customer may exercise any of these rights with 7 K-Ritual by sending a request through the contact form available on the website.
The customer may also file a complaint with the National Data Protection Commission (CNPD).
DATA RETENTION
7K-Ritual is required to retain information for tax and audit purposes in accordance with applicable law.
7K Ritual Unipessoal Limitada keeps your data for 10 years, due to specific requirements and practices inherent to 7K-Ritual and its sector of activity (billing data), or until the client requests that it be deleted from the database.
The data subject may, at any time, request to access, rectify or delete their personal data by sending a request through the Contact form available on the website.
If the customer registers with 7 K-Ritual, they can check, edit, or delete their personal information at any time from the customer area on 7 K-Ritual.
At the customer's request, 7 K-Ritual may change certain customer data associated with registered orders.
DATA SHARING
7 K-Ritual does not share or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the data subject.
Any third-party entity with which customer data may be shared is obliged to use it exclusively to ensure the proper functioning of its service on behalf of 7 K-Ritual.
7 K-Ritual may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.
COOKIES
7 K-Ritual This website uses cookies. The cookies used do not collect information that identifies the visitor, but rather information about how they interact with the store's website. The data collected is used for statistical purposes, service provision and improvement, and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: These are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: These save the user's preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.
Third-Party Cookies: These Cookies are created from third-party services, such as Google, YouTube, Facebook, among others. They may be used to show you advertising related to your actions on the website.
For any other questions related to the protection of your personal data or about the cookies used, you can contact us through the contact form available on the website.